Project Management & PMO Services
End-to-end project leadership, governance, stakeholder engagement, risk management, and transformation program execution.
Star Syndicate Consulting
Designing High-Performing Service Organizations for the Future
From project delivery to service center transformation and post-deployment optimization, Star Syndicate Consulting helps organizations create exceptional employee and customer experiences.
Workday expertise · Platform-agnostic consulting
What we do
Four disciplines, one delivery model
Strategy that survives contact with operations. We design the model, stand it up, and stay to make it perform.
Service Centre Operations
Service centre operations, process optimization, workforce planning, SLA management, continuous improvement, and service experience enhancement for shared services organizations.
Workday Advisory & Optimization
Implementation support, process design, governance frameworks, release management, adoption, and continuous improvement.
Post-Deployment Support
Hypercare, service operations, reporting optimization, issue resolution, enhancement management, and operational maturity support.
Client outcomes
Results that hold up in the operating review
20+
Years of consulting experience
30+
Enterprise programs delivered across various industries
Certified
Workday Functional and Project Management Certified
Why Star Syndicate
Built by people who have run the organization
We started Star Syndicate because too much transformation advice stops at the recommendation. Our consultants have led PMOs, stood up shared service centers, and remained on-call through hypercare.
Practitioners, not presenters
Our consultants have run the programs and operated the service centers they now design. Advice arrives with an implementation path attached.
Platform-agnostic by design
Deep Workday expertise, no vendor dependence. We recommend what fits your ecosystem, your roadmap, and your budget.
Partnership over transactions
We stay through hypercare, stabilization, and the first optimization cycles — where most of the value is actually realized.
Outcomes you can measure
Every engagement is anchored to service metrics, adoption targets, and cost-to-serve improvements agreed at the outset.
Industry expertise
Context matters more than templates
We bring sector-specific understanding of workforce models, compliance pressure, and service expectations.
Healthcare
Workforce-heavy operations where service reliability and compliance directly affect patient care.
Public Sector
Modernizing citizen and employee services under budget scrutiny and strict accountability.
Financial Services
Controls-first transformation with audit-ready governance and measurable efficiency gains.
Education
Shared services across campuses and districts, balancing autonomy with standardization.
Technology
Fast-scaling organizations that need operating models to keep pace with growth.
Professional Services
People-centric firms optimizing back-office delivery to protect billable capacity.
In their words
What clients say
"They optimized our service centre by refining processes, creating a roadmap to up-skill our sustainment team, and gave our leadership the reporting we'd been asking for over two years."
"The post-deployment plan was the difference between a go-live and a working organization. Pragmatic, calm, and deeply experienced."
"Rare mix of Workday depth and genuine operating-model thinking. They challenged us where it counted."
Tell us where service delivery is breaking down.
We'll bring a practical plan, relevant experience, and a partnership built for the long term.